The Advantages of a Second to Market Strategy
The urge to come first is strong in our consumer culture. But is being first always best? Esteban Camargo explains the advantages of a second to market strategy.
Sales (and Life) Lessons from the Golf Course
Taking inspiration from a childhood story, Scott Collins reflects on how the lessons he’s learned on the golf course translate to lessons in sales.
Continuity at the Core: Continuity Strategies
In part three of his series on business continuity, Jim Lawrence discusses strategies in four distinct areas of your credit union to help eliminate downtime and stay on a budget.
Things to Consider When Switching Form Vendors
There are a number of reasons a credit union might look to make a switch when it comes to their form vendor, but what should they consider before taking the plunge? Nick Hawkins has a few ideas.
Using Audits as Assets
Audits don’t have to be scary, nor do they have to be without rewards. Chief Financial Officer Bob Frizzle shows you how to get the most out of your audits and turn the inconvenience into an asset.
Working Remotely: A Common Sense Approach Part Two
Continuing his series on how to effectively work from home, Michael Cirivello tackles the personal side of things: how to remain focused on your work, up-to-date with your team members, and stay sane in the process.
The Myth of Efficiency and the Allure of Scale
Do mergers and bank purchases, by increasing scale, also increase efficiency and lower operating costs? Or are credit unions focusing on the wrong method? Chip Filson argues the latter.
The Advantage of Building With Instead of For
Need customer buy in when designing a new product or service? Jim Vilker examines the difference between simply building for your clients versus making them active participants in the creation of the services they will be using.
Building a Records and Information Management Program: Where to Start
To retain or not to retain, that is the question. Marilyn Boyd examines what an effective Records and Information Management program looks like, the key players, and how to get one started at your credit union.
Continuity at the Core: a Risk-Based Approach to Planning
In the second part of his series on business continuity and disaster recovery, Jim Lawrence covers critical decisions to consider when looking to reduce risk and achieve minimal downtime during various disasters.


































































