Cracking the Code: Millennials and Gen Z
Figuring out how to market to Millennials and Gen Z seems to be a riddle with no answer, but the code might have finally been cracked. Emily Claus dives into what younger generations want from the financial institutions and how your credit union can get on track.
Executives on Leadership: What Leadership Quality Is Not on the List?
Reflecting on the topic of great leadership qualities, Alycia Meyers shares what essential traits the CU*Answers’ Executive Team believes are often looked over.
Tea Time with Tony: Accordions…Good for Polka, Bad for Website User Experience
Web Developer Tony Muka warns credit unions to stay away from the allure of website accordions or they may risk losing user experience and accessibility.
NCUA Leadership is in a Rut, Part 2
Chip Filson continues his criticism of NCUA leadership, policy, and top-down mandates that offer no input from the credit union community.
I’m Uncomfortable and Loving It (and You Should Be Too)!
Stepping outside our comfort zones can be, well, uncomfortable. But staying in them, John Beauchamp argues, is even worse and will prevent your credit union from growing and learning.
Don’t Shoot The Analyst!
Data Analyst Sarah Ashby urges credit unions to go into their data analyses with opens minds, leave their preconceived notions at the door, and to please not shoot the messenger!
Go Digital or Risk Being Left Behind
Web Developer and Credit Union Board Chairperson Kurt Hansen discusses why credit unions need to be focusing on digital support for their members–or risk being left behind.
Why We Stand Up
Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.
Continuity at the Core: Resilience Starts with Awareness
Continuing his series on the importance of business continuity, Jim Lawrence discussed perhaps the most essential step of the process: training and educating your team.
eStatement Notifications: Useful or Useless?
Dawn Moore reflects over the history of electronic statements and ponders what purpose – if any – they currently serve for members.
